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Product Policy Framework

Effective Date: 31/12/2025

Last Updated: 06/03/2026

1. Introduction

LoQal AI Ventures Private Limited develops and operates a diverse ecosystem of digital platforms, artificial intelligence technologies, software systems, APIs, hardware-enabled solutions, and phygital products designed to support businesses, professionals, and organizations worldwide.

The LoQal AI ecosystem is designed as a modular technology framework, where multiple platforms, products, and services may operate independently while remaining connected through shared infrastructure, data systems, and innovation capabilities.

As the ecosystem evolves, new platforms, solutions, and service categories may be introduced to address emerging business, technological, and market needs.

This Product Policy Framework explains how policies apply across the LoQal AI ecosystem, how product-specific policies are structured, and how governance is maintained across different platforms operated by LoQal AI Ventures Private Limited.

2. Ecosystem Structure

The LoQal AI ecosystem consists of a diverse set of digital platforms, intelligent systems, and technology products designed to support businesses, professionals, and organizations in managing their digital presence, operations, customer engagement, and growth strategies.

The ecosystem may include, but is not limited to, the following categories of products and services:

AI-Powered SaaS Platforms

Cloud-based software platforms powered by artificial intelligence to support business operations, analytics, automation, and decision-making.

Business Operating Systems (Business OS)

Integrated enterprise platforms that help businesses manage multiple operational functions such as digital presence management, marketing operations, customer engagement, analytics, and performance monitoring from a centralized environment.

Local Commerce & Digital Discovery Systems

Platforms designed to improve business visibility across digital channels, search platforms, maps, directories, and local discovery networks.

Reputation & Review Management Platforms

Tools that help businesses monitor, manage, respond to, and analyze customer reviews, feedback, and online reputation across multiple digital platforms.

Customer Engagement & Communication Platforms

Solutions that facilitate interaction between businesses and their customers through messaging, automated notifications, communication workflows, surveys, and engagement tools.

Marketing Automation & Campaign Management Systems

Platforms that enable businesses to plan, execute, and analyze marketing campaigns across digital channels including social media, search, messaging platforms, and advertising networks.

Lead Generation & Conversion Platforms

Tools designed to capture, track, qualify, and manage leads generated through various digital and offline channels.

Data Analytics & Business Intelligence Platforms

Systems that process and analyze operational, customer, and market data to generate actionable insights, dashboards, and predictive analytics.

APIs, Integrations & Developer Platforms

Application programming interfaces (APIs), integration tools, and developer infrastructure that allow third-party applications and services to connect with the LoQal AI ecosystem.

Hardware-Enabled Digital Products

Technology solutions that combine physical hardware with digital services to enable new forms of interaction, automation, or data capture.

NFC-Enabled Devices & Smart Interaction Solutions

Products and platforms that utilize Near Field Communication (NFC) or similar technologies to enable contactless digital interactions, information sharing, and smart connectivity between devices.

Phygital Platforms (Physical + Digital Integration)

Solutions that bridge physical experiences with digital systems to enable seamless interaction between offline environments and online services.

Digital Identity & Smart Profile Platforms

Systems that allow individuals or businesses to create and manage digital identities, interactive profiles, smart contact cards, or portfolio pages.

Vendor, Partner & Marketplace Platforms

Digital marketplaces or partner ecosystems connecting businesses with vendors, service providers, property networks, technology partners, or distribution channels.

Enterprise Operations & Infrastructure Platforms

Technology systems designed to support large-scale business operations, multi-location management, enterprise analytics, and operational intelligence.

Communication Infrastructure & Notification Systems

Platforms that manage automated messaging, alerts, voice systems, IVR communication, notification systems, and communication APIs.

Surveys, Polling & Consumer Insight Platforms

Tools designed to collect structured feedback, conduct surveys, gather consumer insights, and analyze behavioral trends.

Artificial Intelligence Models & Data Intelligence Systems

AI technologies designed for prediction, classification, sentiment analysis, recommendation engines, pattern detection, and machine learning-driven insights.

Digital Asset Management & Content Distribution Platforms

Systems designed to manage media assets, marketing materials, digital content, and distribution across multiple channels.

Training, Consulting & Digital Transformation Services

Advisory services, training programs, onboarding systems, and consulting services that help businesses adopt digital technologies and optimize their operations.

And Others

3. Product-Specific Policies

Different products within the LoQal AI ecosystem may operate under distinct technological models, operational workflows, and regulatory requirements.

Certain platforms may therefore maintain product-specific policies addressing features unique to those services.

These policies may include, but are not limited to:

  • Privacy policies tailored to platform-specific data collection practices
  • Terms and conditions governing the use of individual platforms
  • Shipping, return, or refund policies for physical or hardware-enabled products
  • Security or infrastructure policies for enterprise systems or APIs
  • App store compliance policies for mobile applications
  • Content or user conduct policies for platforms hosting user-generated content

Where such product-specific policies exist, they supplement the broader corporate policies of LoQal AI Ventures Private Limited.

4. Relationship Between Corporate and Product Policies

Corporate policies apply to the overall LoQal AI ecosystem.

Product-specific policies apply to individual products.

In case of overlap:

  • Product-specific policies take precedence for that product.
  • Corporate policies apply for broader governance.

5. Example Product Platforms

The LoQal AI ecosystem may include various digital platforms, applications, and technology products such as:

  • Migo – A digital identity and NFC-enabled smart card platform allowing users to create interactive digital profiles.
  • AI-powered business operating systems designed to manage digital presence, marketing automation, and growth analytics.
  • Enterprise analytics platforms providing predictive analytics and performance monitoring.
  • Communication and automation platforms facilitating customer engagement and workflows.
  • Integration and API infrastructure enabling developers and partners to build connected applications.

Additional products and platforms may be introduced as the ecosystem expands.

6. Future Product Expansion

LoQal AI may launch new platforms or services over time.

Each new product may introduce:

  • Dedicated policy pages
  • Product-specific privacy notices
  • Operational guidelines
  • Compliance documentation

This framework ensures consistency while allowing flexibility for innovation. These future platforms may operate under separate brand identities, dedicated websites, or independent applications while remaining part of the LoQal AI technology ecosystem.

7. Contact Information

For questions related to product policies or ecosystem governance:

LoQal AI Ventures Private Limited

WZC 21-22, 2nd Floor, Above Kangra Bank, Opp. Dwarka Mor Crossing Bus Stop, NSIT Road, Dwarka Mor, New Delhi – 110078, India

info@loqal.ai

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