Examine feedback from social media, online listings, and surveys on Loqal AI’s integrated platform. Loqal AI’s is powered by AI and advanced machine learning processes which generate insights for your business. Use these insights to make improvements in your services, figure out what is working and what is not and compare your performance to your competitors.
Request a DemoOur AI-powered software detects the sentiments expressed by your customers in their reviews and feedback which can be extremely helpful for businesses in improving their services.
Look at the trends in terms of sentiments expressed by your customers over a period of time. This helps you analyze your business as a whole and figure out the points where you are losing your customers.
Every business comes under different categories. Filter the keywords in your reviews that are relevant to a part of your business or the services that you provide to get more focused performance reports.
Use the insights provided by our intelligent software to make the necessary improvements throughout your business and services to maximize customer satisfaction and retention.
See quantifiable results when you make decisions based on data and real-time insights.
Track how your business is performing across various geographic locations all from Loqal AI’s integrated platform. Customize the keywords you want to track with respect to different locations to get insights on all of your stores in one place.
Loqal AI learns from your responses. Mark the keywords that you want to track and classify reviews as positive or negative so that our software can customize reports and insights that are personalized for you.
Get detailed reports about your competitors. Spot the areas where you are losing customers to your competitors throughout the entire customer journey and make improvements accordingly. Be the best for your customers, and get the edge over your competitors.