Reputation marketing is the process of proactively promoting, Monitoring and acquisition of Ratings, reviews, Social Media comments, Online Forums and Press News about your Brand on various Digital platforms. Through reputation marketing, you boost your sales by promoting the good reviews that customers have given about your business. This promotion is done through traditional digital marketing strategies and campaigns across various platforms.
One of the most important aspects of reputation marketing is reviews and feedback. These reviews do not help you build your brand presence but also help in improving your Brands Image and provide a smooth customer experience. Customers are most likely to leave reviews in case of a bad customer experience, and very rarely leave feedback on their own about positive experiences.
Personally sending review requests and using our review templates make it easier for you to gather feedback quickly. Leverage these reviews to boost your online presence and brand reputation. Share these feedbacks and reviews on various social media handles to gain exposure and build credibility among your customers.
Approach your employees and ask them to review your company’s work culture and improve based on their feedback. Request your employees to put reviews on various platforms such as Glassdoor, Linkedin and many others. Getting positive reviews from people who work with you boosts your ratings and reputation.
Loqal AI services include:
Loqal AI is an all-in-one experience marketing platform that can handle your marketing and operations needs. Whether you're looking to collect more reviews, get customers to recommend your business, share reviews on social media, connect with customers through email and text messages, or improve the customer experience through surveys and reviews insights, Loqal AI has got you covered.